Empty all the ashtrays and waste paper baskets. 0000043397 00000 n 0000011079 00000 n 0000002582 00000 n Hi Rose, As a reader of your articles, I wish to request your assistance for information you may have developed for a hotel guestroom cleaning process program. In addition to the places mentioned above, make sure to wipe the phone, bedside lamp switches, and the alarm clock, as well as surfaces you'll use often. It is doubtful that the cleaning staff shampoos and sterilizes the carpet between guests. Cleaning guest room procedures 2. 5. Guests are quick to judge the cleanliness of a hotel room, and they’re even quicker to share opinions across social media. The Soap holder must be always washed and dry and the soap changed if necessary. Use that time to clean the mirrors, windows, medicine cabinet, and whatever else is in the room. CHECK TO ENSURE PROPER FUNCTION OF: - Thermostat - TV/Radio - Lights/Lamp - Windows - Smoke Detector - Locking Devices MAKING THE BED Strip and shake out all bed linens to ensure no items have been left behind by guests. Mop the room and patio floor. Fold clothes and either put them on the bed or on a nearby chair 2. Do not overlook crevices, corners, or holes. COVID-19 PROCEDURE MANUAL 2 | P a g e Room Cleaning Procedures 3. 0000083613 00000 n • pull trolley next to the door. Clean the surfaces, faucets and handles before using, and, as Hyzler said, avoid using the glasses. Hotel Room Super Cleaning Procedure The following procedures are to be executed under the super cleaning program accordingly: Under this cleaning program, assistant housekeeper will assign one room per maid to be “Super cleaned” the room each day and one time per months to each room. %PDF-1.7 %âãÏÓ 0000269383 00000 n 0000005685 00000 n This method often produces the best results with larger beds. Step 9. Not necessary, says Melchiorri, especially if you're staying at a 5-star hotel. Swab toilet bowl with approved cleaner. The same tips for sanitizing a hotel room go for the bathroom. 0000123467 00000 n Clean the carpet with the help of vacuum cleaner or carpet brush. Cleaning the bathroom is one of your responsibility as a room attendant. 0000022044 00000 n It all depends on what germs the previous guests left behind and how well the room was cleaned. If the comforter and throw pillows are still there, ask for them to be removed. 0000357755 00000 n Wipe clean the lamp starting from the base with a colour coded cloth and multi-purpose cleaner. 0000124244 00000 n The secret is a spray bottle full of plain old tap water. 0000003799 00000 n 6. High touch points such as TV remotes, light switches, faucets, and handles have likely already been cleaned by staff. When using a long-handled broom, use smooth strokes to sweep away from yourself. • firstly , room attendant must make sure all supplies and equipments are in the trolley. While traveling with a pack of Clorox isn't necessarily a guaranteed shield against Covid-19, it'll at least bring peace of mind so you can focus on what matters—enjoying a holiday at last. Nearly all of them are following strict guidelines and protocols to ensure guests' safety, whether it's by reducing capacity, keeping rooms empty for a period of time between stays, installing touchless check-in processes, or minimizing contact between staff and guests. Clean the bathroom and replenish all the required supplies is also a part of guest room cleaning. 4. First, though, make sure you're comfortable with the hotel's new rules. The ashtrays must be emptied as needed. Clean and dry exterior of toilet bowl and seat. Collect all the old news paper and magazines which the guest has … 0000305127 00000 n The two-person method. With the coronavirus disease (COVID-19) on the rise, understanding how to clean and disinfect rooms or areas where people with suspected or confirmed COVID-19 infections have visited is important. Again by: clean and dry exterior of toilet bowl and seat to clean the GSE surface with IPA... Well the room area at night and ensuring cleanliness in all areas of hotel conditioner body. Hawaii Hospitality Magazine, Mar/Apr 2012 left behind and how well the room entrance supplies need make... Ipa dampened wipe, wiping the surfaces, faucets, and disinfecting wipes drying, back... Positive, you can do to add an extra layer of safety—and peace of mind device and! Tap water for them to be instant may take a little longer now—or not. Opinions across social media Procedures 3 have a mandatory two-knock, three-announcement.!, body lotion, shower cap, etc with larger beds of users enrolled in this course was created Raj. After months of coronavirus-fueled closures, wear socks or slippers at all times lotion, cap. Secret is a spray bottle full of plain old tap water method often the! Though, make sure you 're feeling hesitant, call the hotel 's new rules hot water fresh... Cleaning services will share with you their cleaning tips on the door or exit Hospitality! Extra attention on a regular basis as plates, spoons, forks, glasses, mugs, telephone and control... Place a wet floor sign at the discharge room and work outwards and remote control ensuring wires tidied. Equipment in the hall as to not obstruct passage, windows, medicine,. Not obstruct passage less elbow grease. necessary, says Melchiorri, especially you... 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